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Frequently Asked Questions About VELCRO® Brand Hook and Loop Closures

Q. Where can I buy VELCRO® Brand hook and loop closures?

A. VELCRO® Brand products are available for purchase in thousands of retail stores worldwide. For a list of major consumer retailers, view our product pages. For bulk or business purchases, contact one of our distributors.

Q. Can you send me a catalogue of all your products?

A. You can view our selection of products on-line in the Products section and purchase from most large retailers. Or send us a message on our website.

Q. I own a retail store and would like to sell your products. What should I do?

A. Please contact our customer service department toll free at 1606 738 806. Or send us a message on our website.

Q. What should I use to clean the mounting surface before using your adhesive backed products?

A. You can use any cleaner that will not leave a film or oily surface. We recommend using alcohol prep pads. For more information on our General Purpose Adhesive backed product or or Stick On for Fabrics product, please view the product pages.

Q. What adhesive-backed product is best for outdoor use?

A. VELCRO® Brand Heavy Duty & ALFA-LOK® Fasteners work well outdoors. Please read the packages carefully to determine which one is best for your application.

Q. I used an adhesive-backed product and want to now remove it. How do I do that?

A. The best method to remove any of our VELCRO® Brand Adhesive-Backed Products is to use a citrus based adhesive remover. Be sure to read the instructions on the adhesive remover carefully.

Q. What products are suitable for fabric?

A. Our full line of sew on VELCRO® Brand fasteners are perfect for attachment to fabric. We do not recommend using the adhesive-backed products for fabric.

Q. How do I clean VELCRO® Brand fasteners?

A. Cleaning debris out of the hooks is similar to cleaning hairbrushes: using a stiff brush or another piece of hook are the best methods. It can take some doing – after all, the hooks in the tape are made to grab! The optimal solution is prevention: the hook portion should be covered at all times, so it does not grab onto anything it should not — like a blanket or your hair. Always engage the hook and loop before washing.

Do you still have questions?